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Privacy Policy

This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.

INTRODUCTION

The website https://www.ceramicfashionstudio.com (“Website”) is operated by Shree Ambica Decoprints Pvt Ltd, a company incorporated under the laws of India having its registered office at 766, 772 Rakanpur, Sola Santej Road, Ta: Kalol, Dist: Gandhinagar-382721, India.

Users are requested to read and understand the Policy very carefully before using or accessing the Website. Through this Policy, Ceramic Fashion Studio intends to convey the manner in which the user’s information is collated and used by Ceramic Fashion Studio while selling the products. This Policy is binding on every user of the Website and users who do not agree with the terms of this Policy should not use or access the Website.

Ceramic Fashion Studio reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Website, the user’s signify they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Ceramic Fashion Studio reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

USER INFORMATION

‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Ceramic Fashion Studio to provide specific services to the user through the Website. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.

If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Ceramic Fashion Studio.

Ceramic Fashion Studio collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.

Ceramic Fashion Studio receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, device connection information transaction history, date, time and duration of session on the Website.

Ceramic Fashion Studio automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Website receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. Ceramic Fashion Studio will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information (eg. zip code, age or income level).

Sometime the Website uses cookies so that the Website can provide the user with more customized information when the user returns to the Website. “Cookies” are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Website’s services to the user. The user can set the browser to notify the user when the user is sent a “cookie”, giving the user the chance to decide whether or not to accept it. If the user accepts a “cookie”, the user agrees to the use of any User Information collected by the Website using that cookie. The user may update the profile information of the user at any time on the Website.

The user can add or update the User Information on a regular basis. When the user updates the User Information, Ceramic Fashion

Studio will keep a copy of the prior version for its records.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and ip address.

Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue or any other such payment gateway agency.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Bookmyseats.in.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

USE OF INFORMATION & DISCLOSURE

The User Information is primarily used by Ceramic Fashion Studio to facilitate a better, customized and convenient use of the Website’s services. The User Information is used by Ceramic Fashion Studio inter alia to (i) respond to the user’s queries, requests and inquiries; (ii) update new features of the Website, (iii) improve and customize the Website’s service, (iv) detect and prevent fraud and abuse of the Website, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Website, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Ceramic Fashion Studio believes may be of interest to the user; (ix) personalize the user’s experience on the Website by presenting advertising, products and offers tailored for the user; (x) help the user address its problems with the Website including addressing any technical problems;  (xi)  complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service;  and (xii) protect the integrity of the Website.
User Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. Ceramic Fashion Studio may disclose User Information to law enforcement officers; third party rights owners, or others that is in its opinion reasonably necessary to enforce the Website’s Terms of Use, this Policy and Terms and Conditions of Sale. Ceramic Fashion Studio will share some or all of the User Information with another entity should Ceramic Fashion Studiomerge with, or be acquired by that entity or receive investments from that entity.

 

Ceramic Fashion Studio may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user. Ceramic Fashion Studio does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user. Ceramic Fashion Studio understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the Website, (ii) third party service providers engaged by Ceramic Fashion Studio to perform the services on Shree Ambica Decoprints’s behalf, (iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.

Ceramic Fashion Studio may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. Ceramic Fashion Studio respects the user’s privacy and if the user does not want to receive e-mail or other communications from Ceramic Fashion Studio, user may inform the same to our customer care service.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.


SECURITY & USER RESTRICTION

Ceramic Fashion Studio implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no Internet site can fully eliminate security risks. Ceramic Fashion Studio endeavors to take all measures to protect the security, integrity and confidentiality of the User Information against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks, Ceramic Fashion Studio may conduct periodical internal review of data and security measures on the Website. Ceramic Fashion Studio may use such software as it determines best for maintaining security. However the Internet is not absolutely a secure environment, and the Website cannot ensure or warrant a 100% security of the User Information.

 

If any user is provided with any identification code, password or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including to other users. To prevent third party’s access to the Website the user should sign out from the user account after availing the services through the Website. Ceramic Fashion Studio has the right to disable the identification code or password, whether chosen by any user or allotted by Ceramic Fashion Studio, at any time, if the user fails to comply with instructions or terms, conditions or policies of Ceramic Fashion Studio.

The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and Ceramic Fashion Studio is not responsible for the same. While using and accessing the Website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipments through which the user uses and accesses the Website.

Notwithstanding anything contained in this Policy or elsewhere, Ceramic Fashion Studio shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of Ceramic Fashion Studio and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

THIRD PARTY WEBSITES AND LINKS 

Website may provide or be linked with other websites and advertisements. Ceramic Fashion Studio is in no way responsible for the privacy practices or content of such websites. The linked websites or advertisers are not necessarily under the control of Ceramic Fashion Studio and Ceramic Fashion Studio expressly disclaims all liability associated with the content and the use of such websites and advertisements. Display of any third party advertisements on the Website shall not be construed as an endorsement or promotion of any products or services by Ceramic Fashion Studio. The user should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk. Ceramic Fashion Studio is not responsible for any direct, indirect, solicited or unsolicited communication made by any of these linked third party websites or advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones and facsimile.

These linked third-party websites and advertisers may use various technologies to receive the user’s IP address and personal information. The third party advertisers may also use cookies, JavaScript, web beacons and other technologies to gauge the effectiveness of their advertisements and to personalize advertising experience and content. Ceramic Fashion Studio does not have any control over the cookies or technologies that advertisers or websites may use and the user should contact them directly for more information about their privacy practices and policies.

Based on the User Information including the nature of products purchased by the user through the Website, Ceramic Fashion Studio may display personalized third party advertisements on the Website.  When the user clicks on the advertisement link, the third party advertisers may assume that the user has met the criteria that was used to personalize the advertisement. The user acknowledges and agrees that in no event Ceramic Fashion Studio is responsible to the user accessing the services of third party advertisers or other websites.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.

GENERAL TERMS 

This Policy is to be read in conjunction with and shall be deemed to be part of the Website’s Terms of Use and Terms and Conditions of Sale.

The User Information resides in Ceramic Fashion Studio ’s database for a certain period of time even after the user ceases to use or access the Website and in such cases Ceramic Fashion Studio is not be liable for any usage of the User Information after the user ceases to use or access the Website.

The Users agree and acknowledge that User Information collated through the Website could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Website’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, Ceramic Fashion Studio endeavors that the User Information is transferred in accordance with the applicable laws of India.

The user should be aware that the User Information or other data, the user provides to the Website for availing the services or transacting through the Website could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which Ceramic Fashion Studio is not responsible.

The user agrees and acknowledges Ceramic Fashion Studio’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Website. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Website may be viewed by other users and Ceramic Fashion Studio can not guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.

GRIEVANCE OFFICER 

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Parin Shah

Shree Ambica Decoprints Pvt Ltd

766, 772; Rakanpur, Sola-Santej Road,

Ta: Kalol (N. Gujarat), India

PIN: 382721

+91 2764 286961-2

Email: [email protected]

If you have any questions about this Policy or other privacy concerns, you can also email us at above email address.

GOVERNING LAW AND JURISDICTION 

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, Any disputes arising under this Policy shall be governed by the laws of India and the courts in Ahmedabad shall only have exclusive jurisdiction to resolve any disputes.

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CERAMIC FASHION STUDIO IS THE REGISTERED TRADE MARK OF  SHREE AMBICA DECOPRINTS PVT LTD.